FREQUENTLY ASKED QUESTIONS

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How can I contact the Michelle Alchemy Team?

The Michelle Alchemy Team is on hand to answer any questions or queries you may have. You can either send us a message or give us a call on +44 (0) 20 3161 6922.

What are your office hours?

Our office hours are 11.00 to 16.00
Monday to Friday.

Who is the Michelle Alchemy Team?

We are a family-run company and a friendly team, available to support you.

What address is the Head Office?

Michelle Roques O’Neil Alchemy
16 Telford Road
London W10 5SH

How can I get more information about treatments?

For Treatments please contact us on +44 (0)20 3161 6922 during office hours (11.00  to 16.00, Monday to Friday)

What are the Press Office details

For press please contact Linda Land via email at linda@musecomms.co.uk

What payment options are available?

You can make your payment on our highly secure website via Visa, Mastercard, Apple Pay, Google Pay, or PayPal. 

How do I sign up for the newsletter?

To sign up to our Newsletter,  please click here to enter your details.

How do I unsubscribe?

To unsubscribe, click the ‘unsubscribe’ button at the bottom of your latest email from Michelle Roques O’Neil Alchemy.

What are the benefits of signing up to the Newsletter?

When you first sign up, you will receive 15% off your first product purchase.